Manager of Regional Marketing

Munson Healthcare seeks Regional Marketing Managers for our:

• Northeast Region which includes the markets served by Charlevoix Hospital, Otsego Memorial Hospital, and Grayling Hospital. 
• South Region which includes the markets served by Cadillac Hospital and Manistee Hospital. 

• Grand Traverse Region which includes the markets served by Munson Medical Center and Paul Oliver Memorial Hospital 
• Reporting directly to the System Director, Marketing and Corporate Communications, this role will lead the development and implementation of go-to-market strategies and community outreach initiatives within the designated region. Working with the local entity CEOs and senior leaders throughout the region, the position will serve as a liaison between the region and Munson Healthcare (MHC) Marketing and Corporate Communications Corporate Shared Services team. The ideal candidate must be able to align high-level strategies from MHC to their region and vice versa as they will ultimately be accountable for all regional marketing efforts, media relations, social media and related activities to ensure they meet local community needs.

Located on the freshwater shoreline of Lake Michigan, Munson Healthcare, a nine-hospital healthcare system, is in the midst of exciting development and is well positioned for continued growth and success. Our 7,000+ employees across northern Michigan are dedicated to providing exceptional healthcare. Northern Michigan is well known as one of America’s “must see” vacation destinations for fine arts, farm-to-table food, local craft beer and wine, outdoor adventures, and miles of pristine freshwater shoreline.

To be considered for this opportunity, candidates will need to include a resume and cover letter with their application.

ORGANIZATION

Reports to System Director, Marketing and Corporate Communications

SPECIFIC DUTIES

1. Supports the Mission, Vision and Values of Munson Healthcare.

1. Embraces and supports the Performance Improvement philosophy of Munson Healthcare.

1. Promotes personal and patient safety.

1. Uses effective customer service/interpersonal skills at all times.

1. Accountable for annual marketing budget assigned to the region.

1. Attends Senior Leadership Team meetings at each entity within the region to align marketing and communication initiatives with regional and organizational priorities.

1. Develops annual regional marketing and community outreach plan in collaboration with regional marketing team members, regional Senior Leadership Team, (MHC) Marketing and Corporate Communications Corporate Shared Services, and Physician Services. Determines how to leverage and implement Munson Healthcare system-wide marketing campaigns to meet the specific needs of the region.

1. Works collaboratively with Sr. Strategy Specialists to define target audiences, understand regional demographics, and prioritize regional marketing opportunities using available market research, population data, and marketing analytics.

1. Accountable for meeting regional, measurable goals that align with overall system goals. Assists in the creation of KPIs and ongoing measurement of progress to create reports that roll up to overall MHC marketing goals.

1. Owns, protects and communicates the Munson Healthcare brand promise across the region, actively represents MHC at community events, and seeks to develop new partnerships within the region.

1. Accountable for internal communications to employees within the region with the goal of keeping staff informed and engaged. Oversees local internal newsletters, deployment of safety and wellness campaigns, and supports the needs of Human Resources at each entity within the region.

1. Manages Munson Healthcare’s reputation by serving as a PR and media relations contact for the region. Develops relationships with local media organizations, proactively manages local PR strategies, participates in the development of news releases and key messages, and responds to media requests as needed. Will require on call duties.

1. Manages local crisis communication plans, and serves as a Public Information Officer for all entities in the region during emergencies. Actively participates on the Emergency Management Committees at each entity, and other MHC committees as assigned. Organizes and participates in annual emergency management drills for local MHC entities and Region 7.

1. Continuously works to improve physician communication and engagement within the region and throughout the MHC system.

1. Manages direct reports and creates a collaborative, trusting environment that ensures the free flow of new ideas and supports the creative process and career development of team members.

1. Performs other duties and responsibilities as assigned.