Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
As part of the university's comprehensive vaccination program, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.
New hires are required to provide documentation showing full vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.
For additional information on Cornell's Vaccination Compliance Program click here.
This position is located in Ithaca, New York. The successful candidate will have the option to perform this role at a location of their choosing within the United States.
The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.
No Visa sponsorship available for this position.
What is Cornell University and what is Information Technology @ Cornell? Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are better able to offer support--whether needed at your desktop or to solve a major business, academic or research objective--to everyone at Cornell. Check out this link to find out more about IT@Cornell.
What you will do:
As a member of the Cornell Central IT team, the Marketing Cloud Administrator will be a subject matter expert for our enterprise Marketing Cloud instance that will be connected to multiple Salesforce orgs at Cornell for the purpose of mass communication, lead generation, and fundraising. We are at the early stages of implementation and the Marketing Cloud Administrator will join in time to participate in the design, configuration, and rollout of the system. Once the system is in place, this position will provide guidance to Marketing Cloud power users across campus with advanced technical issues, CRM integration needs, and data management. The Marketing Cloud Administrator will also encourage best practices and assist with training and daily administration tasks.
What you will be:
You are a person who is self-motivated to research and discover solutions that address complex business problems, drive efficiencies, and instill confidence in the underlying processes and data outcomes. You understand the practical applications and best practices of marketing and CRM technologies - such as digital marketing proficiency, subscriber data management, and channel management. You are able to work on multiple projects involving various end users, meet deadlines and proactively communicate status updates. You enjoy collaborating on projects and with teams. You are good at communicating technical concepts to marketing people and marketing concepts to technical staff members. You also enjoy participating in knowledge sharing, training, and mentorship.
Additionally, you will have:
Bachelor's degree in marketing or information technology/computer science or related field and at least 5 years of Marketing Cloud experience or Salesforce experience with at least 3 years focused on Marketing Cloud; OR, equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Intermediate to expert level technical understanding of the Salesforce Marketing Cloud platform and its capabilities including email, SMS, automations, journeys, data extensions, preference center, business units, and integrations
Experience working with a multi-org environment and with duplicate management
Experience implementing Marketing Cloud across a large enterprise with many business units
Experience supporting the development of marketing and/or fundraising campaigns and leveraging the CRM system for these activities
A firm understanding of email marketing best practices and CAN-SPAM
Experience with SQL, familiarity with HTML/CSS, knowledge of email marketing, text messaging best practices, reporting capabilities and analytics
Detail-orientation with strong organizational, problem-solving and logical thinking skills
Ability to work independently with little direction and multi-task while being productive and timely
Knowledge of agile methodology and sprint-based project delivery with demonstrated aptitude for learning new technologies
What we offer:
Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: Paid vacation and health/personal time, 12 university paid holidays (including end of year winter break through New Year's Day) and superior retirement contributions.
An active and diverse community to work and thrive in! Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests!
University Job Title:
Systems Administrator IV
Pay Rate Type:
Number of Openings:
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
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Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.