About Eastern Washington University: Eastern Washington University is a regional, comprehensive public university located in Cheney and Spokane, Washington, with programs offered throughout the state and online with an enrollment of over 12,000 students. Eastern is one of six state-funded four-year institutions of higher education in Washington reporting to its own Board of Trustees.
Easterns 300-acre main campus is located in Cheney, a community of 11,000 residents 16 miles southwest of the states second largest city, Spokane. Eastern also offers programs in downtown Spokane at the Brand new Catalyst building and on the Riverpoint Campus which is shared with Washington State University. Eastern also offers program throughout the state based on the needs of the community. Eastern offers an array of bachelors and masters degrees and one applied doctorate in physical therapy. EWU offers 135 fields of study, 9 masters degrees, 12 graduate certificates, 39 graduate programs, 1 educational specialist degree, and 1 applied doctorate to more than 10,000 enrolled students.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.
Eastern Washington University is currently seeking a Marketing Coordinator-Eagle Store. The Marketing Coordinator is directly responsible for the development, implementation, coordination, and management of marketing programs and brand image for the EWU Eagle Store. Directs content creation and maintenance of the store's social media accounts and website. Responsible for monitoring and assessing communications, services, policies, and procedures of the EWU Eagle Store to ensure effective and high-quality customer service.
The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!
3-5 years of demonstrated experience in customer service or retail
Ability to effectively manage multiple priorities with competing deadlines, paying attention to detail, established goals, and produce desired results
Demonstrated ability in retail merchandising including purchasing and presentation
Ability to develop and manage different marketing strategies based on target markets
Excellent interpersonal, oral, and written communication skills to work within a diverse community, to establish and maintain good working relationships
Working knowledge of Microsoft Office, Google Docs, and web page design
Experience with social media management: Facebook, Instagram, TikTok, Snapchat, etc.
Demonstrated ability to apply a culturally responsive and flexible approach that is supportive to the diverse needs, including universal accessibility, or our students, staff, faculty and the public.
Other Skills and Abilities:
Job Duties: % of Time: 50 Responsibility / Duty:Direct, plan, implement, and manage all Eagle Store Marketing Develop, plan, and implement yearly marketing calendar for sales, promotions, and events Develop content, execute, and maintain social media marketing plan Manage the continuing advancement of the Eagle Store web site Implement effective marketing strategies Develop original copy of promotional material for internal and external markets Identify, communicate, and promote with all target markets Maintain brand image standards through floor displays, signage, and merchandising Implement goals and activities identified by the Director Perform related duties as assigned Monitor results of promotions and analyze data to improve future events Research and implement best practices in the industry Essential Function Indicator: Yes
% of Time: 30 Responsibility / Duty:Customer Service and outreach Act as a liaison between the store and other campus departments to promote Eastern and to coordinate marketing activities Work with Merchandise Manager to coordinate off-site events and promotions (athletic events, graduation, Bloomsday trade show, etc.) Attend store related meetings and participate in related campus committees and activities Attend trade shows, conferences, networking events, community, and campus events Promote Eagle Store by presenting at campus events Provide customer service in person, by telephone, through email, and at the registers Communicate promotional information to all staff and customers through appropriate methods
Perform related duties as assigned
Essential Function Indicator: Yes
% of Time: 20 Responsibility / Duty:Purchasing Purchasing agent for 2-3 departments Plan merchandise assortments and price according to market Provides direction and instruction to part time staff in pricing and stocking merchandise Assist in the maintenance of inventory records and taking physical inventory Assists with buying decisions for other departments Essential Function Indicator: Yes
Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with EWU immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
Posting Date: 06/09/2022 Open Until Further Notice: No Closing Date: 6/26/2022 Screening to Begin: 06/27/2022
Special Instructions to Applicants: Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
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Eastern Washington University is a regional, comprehensive public university located in Cheney, Washington. Home to over 12,000 students, Eastern offers more than 100 fields of studies, nine master’s degrees, one applied doctorate, one educational specialist degree, and 11 graduate certificates. The university offers an exceptional learning environment that offers hands-on, real-world learning opportunities. Eastern offers a comprehensive liberal arts curriculum, which prepares students to succeed in the competitive job market. Students at Eastern receive a traditional, yet unique college experience.