Reports to the FSO Executive Director and supervises all office operations and marketing activities of the Fayetteville Symphony Orchestra. This is a full-time position with an anticipated start date of September 1, 2022. The salary range for this position is $35,000-$41,000 to commensurate with experience.

RESPONSIBILITIES:

Office Management: 

• Serves as the main point of contact for the FSO office
• Manages box office activities (processes payments, sends information to ticket holders, and manages box office during concerts)
• Recruits, trains, and schedules FSO volunteers 
• Manages donor database (keeps accurate records, generates donor reports, records donations and ticket sales into database)
• Assists Executive Director and Music Director with development efforts including individual giving campaigns, corporate sponsorships, fundraising events, etc.
• Purchases office supplies when needed
• Attends board, committee, and staff meetings and takes notes
• Other duties as assigned

Marketing Management:

• Manages all social media channels (designs and schedules posts, schedules events on Facebook, maintains a content calendar, keeps track of social media data and analytics, and responds to direct messages)
• Designs promotional materials including flyers, brochures, newsletters, program books, advertisements, and postcards
• Manages email marketing campaigns and keeps up to date email contact lists
• Posts events on online community calendars
• Coordinates and executes all mail marketing activities
• Represents the FSO at community events and fairs, manages booth space when applicable 
• Develops an annual marketing plan and adjusts as needed throughout the season
• Builds relationships with local advertising agencies and with the Executive Director, negotiates marketing contracts
• Acts as primary contact for the media and writes/distributes all press releases
• Other duties as assigned

DESIRED QUALIFICATIONS:

• Bachelor’s degree or equivalent
• Demonstrated experience in the marketing/communications field
• Graphic design experience preferred
• Social media management experience preferred
• Administrative/office management experience preferred
• Ability to communicate effectively with a variety of individuals including colleagues, board members, community members, and donors
• Demonstrated interest in music/fine arts
• Desire to be an active member of our community
• Strong team player