In collaboration with the Conference and Event Services team, this position will coordinate the sales and marketing efforts of the department. This job exists to increase revenue generation with a primary focus on external clients. This position will also assist with conference planning and implementation as well as summer operations.

• Assist with the planning and implementation of internal and external conferences and events.
• Create, maintain, and manage the sales and assist with marketing strategy of the department.
• Create, maintain, and assist Conference and Event Services, social media strategy, and campaigns.
• Manage Customer Relations Managment processes, including keeping client database organized and up to date, sales pipeline, contracting, invoicing.
• Assist to conduct sales meetings, including meeting with potential clients to showcase our spaces and build and maintain client relationships from beginning to end.
• Hiring and management of student conference staff.
• Assist with developing and managing customer service and summer operations training programs.
• Manages space reservations for select Tufts event spaces including sending confirmations and invoicing.
• Other duties as assigned.

Basic Requirements:

• Associate degree with a focus in marketing, communications and/or hospitality and 3-5 years related experience
• Sales experience with event planning and Customer Relations Management
• Working knowledge of Microsoft Office
• Leadership skills in customer service, marketing, sales, and training

Preferred Qualifications:

• Customer Relations Management

Special Work Schedule Requirements:

• This job involves responsibilities that are performed in a hybrid working environment 
• On-call required for emergencies as well as nights/weekends as needed based on sales meeting and event schedules

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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