Job SummaryProvides application support to the Commercial Sales and Medicare division including the Call Center staff. Provides reporting and data analysis, as appropriate, in order to support Commercial and Medicare Sales in addition to Sales and Marketing Management. Trains sales staff on specific applications, assists with the development and implementation of database enhancements and facilitate the integrity of appropriate databases.Job DutiesAssists with conceptual and logical database design based on functional areas and business rules.Acquires, maintains and articulates a thorough understanding of the business' functional process and data requirements.Serves as the initial point of contact for the Commercial and Medicare Sales end use